Privacy Policy
Effective January 1, 2026
Monolith Victorville Concrete, victorvilleconcrete.com, sales@victorvilleconcrete.com
Who this policy covers
This policy explains how Monolith Victorville Concrete, a concrete contractor in Victorville, CA, handles the information you share with us through this website, by phone and during an estimate. It applies to every page of our site, starting with the home page.
We're a small local business, and we only collect what we need to answer your questions, schedule a visit and do the work you hire us for. You can read more about who we are on our About page.
What information we collect
When you fill out our contact form, we collect what you type in, which is usually your name, phone number, email address, the address of the property and a short description of the job.
When you call us, we note your name, number and what you're asking about so we can call you back and keep track of your estimate.
When you visit the site, some information is collected automatically, such as your device and browser type, the pages you look at, how you arrived at the site and a general location based on your internet address. This comes from cookies and analytics tools, which are covered below.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
How we use your information
We use what you send us to reply to you, set up a time to look at your property, prepare your estimate and stay in touch about the job if you hire us.
We use website visit information to see which pages people find useful and to fix anything that isn't working, so the site stays easy to use on a phone or a computer.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Cookies and analytics
Cookies are small files your browser saves when you visit a website. We use them, along with analytics tools, to count visits and understand how people move through the site. This data is looked at in summary form, not to track you as a person.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices between visits.
Who else may see your information
Our contact form is run by an outside form service, so what you type passes through that service on its way to us. Our analytics tools are also provided by outside companies. These providers handle the information under their own privacy terms and only to provide their service.
We may also share information if the law requires it, such as in response to a court order, or if it's needed to protect our business, our crew or our customers.
How long we keep it
We keep contact and estimate details for as long as we need them to answer you, complete your job and keep normal business and tax records. If you don't hire us, we don't hold onto your details longer than we have a reason to.
Analytics data is kept in summary form by the tools that collect it, and we don't use it to identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. If you live in California, state privacy law may give you additional rights over how your information is collected and used, and we'll honor those requests as the law requires.
To make a request, reach us through our Contact page or call (760) 493-6027. We may ask a few questions to confirm it's really you before we make changes, so nobody else can access or remove your information.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy if the way we run the site or our business changes. When we do, the new version will be posted on this page, and it applies from the day it's posted.
How to raise a privacy concern
If you have a question or concern about your information, call us at (760) 493-6027 or send a message through our Contact page. We answer Monday through Friday from 8 AM to 9 PM, and Saturday and Sunday from 6 AM to 9 PM, and we reply within 1 business day.