Terms and Conditions
Effective January 1, 2026
Monolith Victorville Concrete, victorvilleconcrete.com, sales@victorvilleconcrete.com
Agreeing to these terms
These terms cover your use of the Monolith Victorville Concrete website and any estimate or work you ask us for. By using the site, requesting an estimate or hiring us, you agree to them.
If you sign a written agreement or contract with us for a job, that document controls wherever it says something different from this page. If you don't agree with these terms, please don't use the site, and call us at (760) 493-6027 with any questions first.
What we do
Monolith Victorville Concrete is a concrete contractor in Victorville, CA. We build driveways, patios, sidewalks, steps, garage floors, pool decks, retaining walls, footings and foundations, and we do stamped and decorative concrete, concrete cutting and foundation raising. You can see the full list on our home page.
The information on this site describes our work in general terms so you can understand how a job usually goes. It isn't a quote, a promise about your property or advice for a specific job, because every slab depends on the ground it sits on, the drainage around it and what we find once the job is open.
Estimates and pricing
We give free estimates at your property, with no obligation to hire us. An estimate is based on what we can see and measure on that visit, including the size of the area, the thickness of the slab, the condition of the subgrade, which is the soil the slab sits on, access for trucks and equipment, removal of old concrete, and the finish you choose.
Some conditions only show up after we dig out, such as soft or loose soil, buried roots, old concrete under the dirt or water problems. If something like that changes the work or the price, we'll tell you before we do the extra work, and we won't go ahead without your approval in writing.
Prices on an estimate hold for the period written on it. After that, material and labor costs can change, so we may need to update the figure before scheduling.
Scheduling, weather and cancellation
We set a pour date once the estimate is accepted and the site is ready. Concrete is sensitive to heat, wind, cold and rain, so we may move a pour if the weather would leave you with a weaker or flaky surface, and we'll let you know as early as we can.
You're responsible for giving us safe access to the work area and for marking anything we should know about, such as sprinkler lines, private utility lines or septic parts. If access isn't available on the scheduled day, we may need to reschedule.
You can cancel or reschedule by contacting us as soon as possible. If you cancel after we've ordered concrete or materials, rented equipment or started work, you may owe the costs we've already taken on, as set out in your written agreement. Nothing in these terms limits any right to cancel that California law gives you.
Payment
Payment amounts, any deposit and due dates are set out in your written agreement or invoice. Please pay on the schedule listed there so we can keep your job and the jobs after it on track.
If a payment is late, we may pause work until it's settled and may pursue the amount owed as allowed by California law.
Our guarantee and its limits
Our work is backed by our satisfaction guarantee. If something about the work isn't right, call us and we'll come look at it and talk through how we'll make it right.
Concrete can crack, and some hairline cracking is normal as a slab dries and the ground moves. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, to keep those cracks where they do the least harm, but we can't promise a slab will never crack.
The guarantee doesn't cover damage from things outside our work, such as heavy loads the slab wasn't built for, driving or walking on it before curing is done, which is the waiting period while the concrete gains strength, deicing salts, changes to drainage or grading made after we leave, tree roots or ground movement. Except for our satisfaction guarantee and anything written in your agreement, we don't make other warranties, and the website is provided as is.
Limits on our liability
We're licensed and insured, and we stand behind the work we do. To the extent California law allows, Monolith Victorville Concrete isn't responsible for indirect or consequential losses, such as lost use of a driveway or patio during the job, or for problems caused by conditions we couldn't reasonably see or that you didn't tell us about.
Our total responsibility for any claim about a job is limited to the amount you paid us for that job, unless the law requires otherwise. We aren't responsible for how you use information on this website.
Settling a disagreement
If you're unhappy with something, call us first. Most problems get sorted out quickly once we're standing at the job together.
If we can't settle it that way, we both agree to try in good faith to resolve it, which can include mediation if we both agree to it, before going to court. Any lawsuit about these terms or our work will be brought in the state or federal courts serving San Bernardino County, California.
Governing law
These terms and any work we do are governed by the laws of the State of California. If any part of these terms can't be enforced, the rest still applies.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the one that applies. Changes won't affect a written agreement you've already signed with us unless we both agree to them.
Questions about these terms
If anything here is unclear, call us at (760) 493-6027 or send us a message through our contact page. You can also learn more about Monolith Victorville Concrete and how we work.